Payment Methods & Shipping
Kratom companies are considered ‘High Risk’, therefore unable to accept credit and debit like other companies. But, we have found these amazingly easy to use companies. It is safe & secure!
Payment Methods
*For a limited time, receive a 10% Discount when you pay with crypto*
During check out select “Pay With Cryptocurrency.” After you submit order, on the next screen select Bitcoin or Ethereum depending on which one you are paying with. Once you put all your information in you will select complete checkout. A payment address will be displayed, and you will send your crypto in the amount shown to that address from your Coinbase account or whatever crypto exchange you are using. Make sure you select the exact crypto coin you want to use, and you copy the address exactly the way it is. This is VERY IMPORTANT. It is that easy! Once we have received your funds we will mark your order as paid and prepare it to ship. You will receive confirmation and tracking as usual.
Credit & Debit Card:
Your billing address must be in a legal area for kratom & must match the address your card company has on file for you. If your billing & shipping address are different, simply click the ‘Ship to a different address?’ box and enter your shipping destination.
Please note : The charge on your card statement will be “Otie’s Botanicals”
Shipping
We only use USPS. We are located in Delaware. The time it takes for USPS to deliver your package greatly depends on your location from our facility. We ship Monday-Friday – Except for Federal Holidays. Our cut off time for same day shipping is 9am, Eastern Standard Time.
If your order is placed after 9am EST, your order will ship on our next business day. We are very discreet in our packaging. Your order will come from “Otie” without any mention of Botanicals.
If your order is placed after 9am EST, your order will ship on our next business day.
Ground Advantage
For orders under 16 oz. You will receive your order in a small padded envelope. This option can take 2-5 days for you to receive once the package has reached the USPS facility.
Priority Mail – $10
For orders over 16 oz. Depending on your order size, you may receive your order in a padded flat rate envelope or a flat rate box. This option can take 2-5 days for you to receive once the package has reached the USPS facility.
Shipping Is Free On Domestic Orders Over $60 – Your Package May Ship Via Priority Mail Or Ground Advantage
Priority Express – $28
For orders under a kilogram. USPS does not have Priority Express Boxes, therefore an express order must fit into our typical padded flat rate envelope. This option can take 1-2 days for you to receive once the package has reached the USPS facility. If you do not receive your order within 2 days after receiving your shipment notification, please inform us. Priority Express Shipping comes with a guarantee or your money back!
Please Note:
Once you receive a ‘Completed’ email with your tracking number from us, USPS has been given your package. At this point, it is out of our hands. USPS is who delivers the package, therefore if you have any questions regarding tracking or delivery, please contact USPS.
Call: 1-800-ASK-USPS® (1-800-275-8777) Email: USPS® Customer Service
Confused & need tracking status help? – What Do USPS Tracking Statuses Mean?
