Terms of Sale:

All products are sold AS IS and are not to be repackaged for sale nor relabeled. Otie’s Botanicals LLC is not responsible for the use or misuse of this product. By opening this product, you agree to use no more than the suggested serving size, and assume full responsibility for the use of this product and any adverse health events or complications. Any testing completed by the buyer must be completed by an expert.

These statements have not been evaluated by the FDA

Kratom products can cause physical and/or mental dependency. Do not consume alcohol or other medications (prescription/OTC) while using Kratom products. Do not use before or while operating a vehicle or other machinery. Not to be sold to person sunder the age of 18. Consult with your physician BEFORE using this product. DO NOT use Kratom products if you have seizure disorder, heart disease, liver disease, are pregnant and/or breastfeeding or have ANY underlying medical condition. This product is not intended to diagnose, treat, cure or prevent disease or medical condition.

Plain leaf Mitragyna Speciosa contains less than 2.2% Mitragynine and 0.04% 7-hydroxymitragynine.

Kratom is a natural product that is not approved by the FDA

KEEP OUT OF REACH OF CHILDREN!

Serving Size: Up to 1 gram – DO NOT EXCEED MORE THAN 2 GRAMS DAILY

If you notice any swelling, rash, or redness along with itchiness, you may be allergic to Kratom. – PLEASE SEEK MEDICAL ATTENTION IMMEDIATELY

Otie’s Botanicals LLC is not responsible for any damages caused by combining with other substances. Buyer acknowledges laws and regulations regarding products in their area.

Customers who use false account information are subject to prosecution.

We have the right to deny any purchase.

Returns/Exchange Policy:

Otie’s Botanicals LLC is not responsible for USPS, and will not
refund any items lost, stolen or damaged during shipping.

An exchange or credit may be available in certain circumstances. Customer must contact us within at least 7 days of receipt of product in order to qualify for refund or exchange.
All return requests must include the original product in unopened and untampered condition in order to qualify for a refund. All of our products are packaged in heat sealed zip-lock bags. Our tinctures are heat sealed. These seals cannot be broken in order for a product to qualify for refund. Otie’s Botanicals LLC has the right to refuse product refunds on questionable returns and does not offer refunds on opened products.

In order to qualify for an exchange or credit, we require return of the original product, with a tracking number. We do not require that a product returned for credit be in unopened/untampered condition. But we do require 95% of the original product to be returned. Exchanges will not be completed until we receive the original merchandise. We do reserve the right to refuse returns, as well as deny an exchange or credit upon inspection of any returned merchandise. Otie’s Botanicals LLC does NOT assume the responsibility of return shipping costs on any merchandise. Shipping fees incurred on your initial order are non-refundable, shipping will be deducted from the refunded total. Otie’s Botanicals LLC will not reship a returned product for any reason.


International Orders

International Orders

YOU ARE ORDERING AT YOUR OWN RISK!
THE SEIZURE OF YOUR INTERNATIONAL PACKAGE IS A POSSIBILITY.
ONCE THE SHIPMENT HAS LEFT THE USA, WE DO NOT HAVE THE ABILITY TO CONTACT ANYONE REGARDING YOUR PACKAGE. OTIE’S BOTANICALS DOES NOT GUARANTEE THAT YOUR PACKAGE WILL PASS CUSTOMS INSPECTION. IF YOUR PACKAGE IS HELD IN CUSTOMS, YOU WILL NEED TO CONTACT THEM AS WE DO NOT HAVE THE ABILITY TO DO SO. YOU ARE RESPONSIBLE FOR ANY CUSTOMS FEES. OTIE’S BOTANICALS LLC WILL NOT REFUND YOUR ORDER IF CUSTOMS HOLDS YOUR PACKAGE. PLEASE CONTACT US IF YOU NEED CLARIFICATION.